About Us
LabAnnex is a FREE Dental Laboratory Management Software specifically designed to empower labs to easily manage Customers, Cases, Calls, Invoices, Payments and Statements. This unique approach allows for Smaller Laboratories to create the same integrated software infrastructure that large scale laboratories benefit from ultimately paving the. Mar 22, 2021 Dentrix Ascend is a web-based software suite for dental care. The software suite provides tools for scheduling, appointment booking, e prescribing, and monitoring continuing care, as well as various chart types. Users can enter cl.
Diamond Dental Software has been serving the dental community continually since 1985 and many of our customers have been using our program from that time until today. Of course, they are now using our latest version. Technology has changed quite a bit since the DOS days. But one thing that has not changed is our business philosophy that has served us well for over 31 years. It is our philosophy to develop the easiest to use dental software program........
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OUR FEATURES
- Reports
- Network Ready
- eClaims
- Paper Claims
- Recall
- Appointments
- Billing
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Our office converted to Diamond Dental over 31 years ago. We have faithfully been with them since the very beginning and our loyalty is because it is the most user friendly program we have seen. Our office has run smoothly and efficiently since we started with Diamond Dental. We are grateful for them for always implementing our suggestions in their program. We look forward to growing with Diamond Dental.
Kari, Office Manager for Richard Rosen DDS, Wauwatosa, WI
In the Payment window, in the Credit Card Payment area, click XCharge.
XCharge Transaction Types
Select the transaction to process (e.g. Purchase, Return, Void, etc.).
Transaction Types: Refer to the XCharge user manual for details on transaction types.
- Purchase: A standard credit card charge. Credit Card Payment
- Return: Credits the amount of the transaction to the card. Credit Card Return
- Void: Reverse a sale soon after (same day) it was made. XCharge Void Payment
Save Token: Securely store the credit card number and expiration date as a token for future use. Set the default in Account Module Preferences, Automatically store credit card tokens.
Prompt for Signature: Prompt patients for a signature on the credit card terminal before completing transaction. Terminal must support electronic signature capabilities. Set as the default in XCharge Setup.
Print Receipt: Automatically print a receipt to the default receipt printer when the transaction is completed. Set as default in XCharge Setup.
XCharge Release
This window appears after the XCharge Transaction Types when charging a new card or voiding a transaction. Enter the credit card details or swipe the credit card to auto insert the information.
Toolbar: Refer to the XCharge user manual for details.
Clear: Clears the information entered in the fields below.
Amount: The purchase amount entered in the Payment window. To edit, cancel the transaction and enter the correct amount in the Payment window.
Credit Card #: Type the credit card number or swipe the credit card to auto-populate this field.
Expiration (MMYY): Type the credit card expiration date. When the card is swiped this field auto-populates.
Zip Code: Enter the zipcode of the cardholder's billing address (optional). Some banks require this information and decline the transaction if not entered.
Address: Enter the street address of the cardholder's billing address (optional). Some banks require this information and decline the transaction if not entered.
CVV2/CVC2: Enter the 3-digit security code from the back of the VISA or MasterCard (optional).
Receipt #: Auto-populated by XCharge. This is PAT followed by the patient's ID number assigned by Open Dental (e.g. PAT7453).
Clerk ID: The user logged into Open Dental. To edit, cancel the transaction and log into Open Dental as a different user.
[F12] Process: Click to complete the transaction, or select the F12 key.
EMV Transactions
To process transactions for credit cards with computer chips (EMV transactions) use XCharge version 8.1.1 or greater and a compatible terminal. Terminal options include:
- Ingenico iSC250 (electronic signature capabilities). Electronic signatures are stored on the workstation that acts as the XCharge server.
- Ingenico iPP320
- Ingenico iCMP (Bluetooth capable)
Decline Minimizer
The decline minimizer is a feature that automatically updates expired and outdated card information to reduce declined payments (for participating credit card brands). When a card is automatically updated, the XC Account ID Updated is updated in the payment note transaction details. The patient still needs to be contacted to update the information saved in the Credit Card Manage list.
Dental Software Mac
To add this feature at no additional cost, contact XCharge. No additional set up is required in Open Dental.
Additional Resources
Dental Software In India
XCharge, also known as OpenEdge or Global Payments, is an integrated credit card program that can be used to process credit and debit card transactions. To also process check payments, sign up for the OpenEdge check service.
Website: https://lp.globalpaymentsintegrated.com/opendental/
United States:
- Sales: 800-637-8268
- Technical Support: 800-338-6614
Canada: 800-338-6614
Dental Software Softdent Tutorials
Related Links:
XCharge Setup
XCharge Setup for Clinics
Credit Card Payment
Credit Card Return
XCharge Void Payment
XCharge Add Card
Credit Card Transaction Details
Online Payment Management
CC Recurring Charges
XCharge Troubleshooting