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Xbox Series X and S pre-orders are available today and rapidly selling out across the world, with one website hit by demand.

Sky Go Desktop 3.0 is available as a free download on our software library. This free software is an intellectual property of BSkyB Ltd. Our built-in antivirus checked this download and rated it as virus free. Sky Go Desktop belongs to Multimedia Tools. The default filename for the program's installer is Sky Go Player.exe. Store photos and docs online. Access them from any PC, Mac or phone. Create and work together on Word, Excel or PowerPoint documents.

Although the consoles won't be physically available until 10 November - for £249 for the smaller Xbox Series S, and £449 for the flagship Series X - consumers wishing to avoid the queues can purchase theirs online today.

Demand appears to be very high with pre-order stock of the Series X completely selling out in Australia, while in the UK the website for high street retailer Game going down this morning as customers tried to use the site.

Game told Sky News: 'Xbox customers have come out in force with an exceptional response to pre-orders going live at 8am this morning, in-store and online. We're dealing with large volumes of customers visiting our website and are working hard to serve their needs.'

A number of retailers in the UK have sold out of the Series X, although the Series S is still available at most outlets.

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When pre-orders went live for Sony's rival console the PlayStation 5 they sold out in significantly less than an hour.

According to Microsoft, customers in 12 countries - including the UK, US, Australia and South Korea - will be able to pay for the consoles and a gaming pass through a monthly plan starting at $24.99 for two years.

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The cheaper Series S will not have a disc drive and will have lower specifications than the Series X, relying on users to download and stream games.

Sky go microsoft store app

Despite this Microsoft said the Series S will 'deliver everything that is core to next-generation gaming - faster load times, higher frame rates, and richer, more dynamic worlds'.

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The main difference between the two versions is the graphics resolution, with the Series S graphics processing unit not as powerful as the Series X, and being unable to output 4K video.

While there are also two new PlayStation 5 consoles, with the flagship model retailing for the same £449, the cheaper digital edition which also doesn't have a disc drive will cost £359 - £110 more than the cheaper Series S - because Sony said it does not have lower specs.

The new PS5s will be available in the UK from 19 November.

Having issues with your Sky Go television app? You’re not the only one! Many Sky Go users are reporting the problem that their app is not working properly. Some users see an error tells them what happened, but for many their program just stop working.

This is very frustrating! You can’t watch your programs because of these issues. But don’t worry. It can be fixed…

Fixes to try

Dameware mini remote control for mac. The following are a few methods that have helped many Sky Go users. You may not have to try them all; just work your way down the list until you find the one that works for you.

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Method 1: Close the Cisco VideoGuard Monitor process

Sky Go Microsoft Store

Your Sky Go app may stop working because there’re issues with the Cisco VideoGuard Monitor process running in the background. You should try closing the process and see if this helps you fix your issue.

a) If you are on Windows:

  1. Press the Ctrl, Shift and Esc keys on your keyboard at the same time to open Task Manager.
  2. Right click the CiscoVideoGuardMonitor process and click End task/End Process.

b)If you’re using a Mac computer:

  1. On your desktop, click Go, then click Utilities.
  2. Double click Activity Monitor.
  3. Click CiscoVideoGuardMonitor, then click the quit button.

Now check to see if your Sky Go app is working properly. Hopefully it is. But if not, you may need to try other fixes listed below.

Method 2: Temporarily disable your firewall

It is also possible that your Sky Go issue results from your firewall itself. To see if that’s the problem for you, temporarily disable your firewall and check if the problem persists. (Consult the documentation of your security software for instructions on disabling it.)

If this resolves your problem, contact the vendor of your security software and ask them for advice, or install a different security solution.

*IMPORTANT: Be extra careful about what sites you visit, what emails you open and what files you download when your antivirus or firewall is disabled.

Method 3: Completely reinstall your Sky Go app

When the fixes about can’t help you fix your Sky Go issue, you should reinstall this app to see if this works for you. To reinstall the app, you should uninstall the program and delete the remaining folders as well. Here’s how you can do it.

a) If you’re using Windows

  1. Press the Windows logo key and R on your keyboard at the same time. Then type “control” and press Enter to open Control Panel.
  2. Under View by, click Large icons.
  3. Click Programs and Features.
  4. Right click Cisco VideoGuard Player and click Uninstall. Then follow the on-screen instructions to uninstall this program.
  5. Right click Sky Go and click Uninstall. Then follow the on-screen instructions to uninstall this program.
  6. Press the Windows logo key and R on your keyboard at the same time. Then type “appdata” and press Enter to open the AppData folder.
  7. Go to Local > Cisco and delete the VideoGuard folder.
  8. Go back to the AppData folder. Then go to LocalLow > Cisco and delete the VideoGuard folder.
  9. Go back to the AppData folder. Then go to Roaming and delete the Sky and Sky Go folders.
  10. Download the Sky Go app from the official Sky website. Then open the downloaded file and follow the on-screen instructions to install the app.

b) If you’re on Mac

Sky Go Microsoft Store App

  1. On your desktop, click Go and click Applications.
  2. Remove the Sky Go app.

  3. Go back to your desktop, then click Go and click Go to Folder.
  4. Type “~/library” and click Go.
  5. Go to Cisco, then remove the VideoGuardPlayer folder.
  6. Download the Sky Go app from the official Sky website. Then open the downloaded file and follow the on-screen instructions to install the app.

Sky Go Windows Store App

Hopefully, one of these fixes works for you! If you have any questions, leave us a comment below.

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